Responsible Gaming at AMJILI
AMJILI is built for entertainment, and staying in control is part of enjoying it. Every account includes the tools to set boundaries before play starts, and to step back whenever you need to. This page explains what is available and where to get help.
Tools built into your account
You do not need to contact support to protect yourself, these controls are one tap away in your account settings and take effect immediately.
- Deposit limits: cap how much you can add per day, week or month.
- Reality checks: on-screen reminders of how long you have been playing.
- Cooling-off: lock yourself out for a short, fixed period to reset.
- Self-exclusion: close access for an extended stretch when you need a real break.
Signs it is time to pause
- You are betting more than you set out to, or chasing losses to 'win it back'.
- Play is cutting into money meant for bills, food or family.
- You feel anxious, secretive or low about your gambling.
- You are borrowing to fund deposits, or a top-up above your budget is what a 'failed deposit' is really protecting you from.
Where to get help
If gambling is no longer fun, support is free and confidential. You do not have to wait until things feel severe.
- NCMH Crisis Hotline (Philippines): 1553: free, confidential, 24/7.
- Use self-exclusion in your AMJILI account settings to enforce a break.
- Only players 21 and over may register; accounts must be in your own name.
- Reach AMJILI support any time via 24/7 live chat for help applying any of these tools.
Frequently Asked Questions
How do I set a deposit limit?
Open your account settings and choose a daily, weekly or monthly deposit limit. It applies right away, and lowering a limit takes effect immediately while raising one may have a short cooling delay.
What is self-exclusion?
Self-exclusion locks your account for a period you choose, so you cannot deposit or play until it ends. Use it whenever you need a firm break, it is stronger than a short cooling-off.
Who can I talk to for help?
The NCMH crisis hotline on 1553 is free, confidential and available 24/7 in the Philippines. AMJILI live chat can also help you set limits or self-exclude at any hour.